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Our Support Team, available 24/7, is dedicated to providing expert assistance with a friendly and professional approach. We ensure that every interaction is not only helpful but also inviting and engaging, making you feel valued and understood whenever you reach out for help.
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We offer a 24/7 round the clock support and customer care system that ensures all your enquiries are promptly resolved.
FREQUENTLY ASKED QUESTIONS
Why choose Transocean Logistics?
As the best logistics provider in the world, we have always been revolutionizing, shaping, and simplifying the world of logistics. We deliver to every possible location in the shortest time possible.
How long until I receive my parcel?
Always track your shipment as soon as they are dispatched to know the current location and the expected delivery date. Shipment duration is dependent on multiple factors which includes but are not limited to distance, type of shipment, priority level etc.
How do I know the current location of my shipment?
As soon as your parcel is dispatched, we have an integrated and automated system that enables you track your shipment from anywhere in the world. Navigate to our tracking page, enter your tracking number and click on track
How do I sort custom's clearance of my package?
Our on-ground expert professionals take complete ownership of custom clearance through air, land, and ocean, ensuring that your consignments pass through customs checkpoints in a totally stress-free manner.
Our experience with local authorities, understanding of local rules and regulations, and knowledge of all significant industries’ shipping requirements have helped us to be more solution-oriented, assisting clients in gaining an advantage over their competitors.
We assist with import clearance and export clearance – talk to us for more details.